Information Technology
Mission:
Information Technology Services strives to provide a high level of customer service by providing quality technical deliverables with a high level of professionalism and responsiveness. We adhere to principles of technical and fiscal stewardship with an end goal of a high quality of life for employees and citizens.
IT Services Core Values:
About the Department:
While the IT Services Department is an internal service department of the city, its efforts also help to provide the level of quality customer service that citizens, businesses, prospective citizens, and visitors deserve from the City of Chelsea. Please contact the department for services and additional information.
Staff Contacts
View Contact Info
Hours of Operation
Monday - Thursday: 8:00 a.m. to 4:00 p.m.
Tuesday Evening: 4:00 p.m. to 7:00 p.m.
Friday: 8:00 a.m. to 12:00 p.m.
Phone: 617-466-4120
Fax: 617-466-4129
Address
500 Broadway, Room #109
Chelsea, MA 02150
United States
See map: Google Maps
Information Technology Services strives to provide a high level of customer service by providing quality technical deliverables with a high level of professionalism and responsiveness. We adhere to principles of technical and fiscal stewardship with an end goal of a high quality of life for employees and citizens.
IT Services Core Values:
- Customer Service: The department will provide customer service in a responsive and timely manner.
- Professionalism: The department will interact courteously, ethically, and with commitment to continuous improvement.
- Stewardship: The department will earn trust by practicing fiscally responsible management that ensures system integrity and availability.
- Expertise: We will be advocates for our customers by developing and maintaining competence and knowledge.
- Quality of Life: We will recognize the importance of balancing the relationship between quality of work and quality of life.
About the Department:
While the IT Services Department is an internal service department of the city, its efforts also help to provide the level of quality customer service that citizens, businesses, prospective citizens, and visitors deserve from the City of Chelsea. Please contact the department for services and additional information.
Staff Contacts
| Name | Title | Phone |
| Ramon Garcia | Chief Information Officer | 617-466-4120 |
| Steve Alzate | Manager of IT | 617-466-4120 |
| Denise Ortega | Technical Lead | 617-466-4120 |
| Angel Del Valle | Systems Analyst | 617-466-4120 |
| Jorge Velez | Systems Analyst | 617-466-4120 |
View Contact Info
Hours of Operation
Monday - Thursday: 8:00 a.m. to 4:00 p.m.
Tuesday Evening: 4:00 p.m. to 7:00 p.m.
Friday: 8:00 a.m. to 12:00 p.m.
Phone: 617-466-4120
Fax: 617-466-4129
Address
500 Broadway, Room #109
Chelsea, MA 02150
United States
See map: Google Maps