The city manager should strive to serve all of the city’s residents. To the extent that a resident is dissatisfied with that service, expressing that dissatisfaction to the city manager and then, if unresolved, to the city council, is the best way of raising an issue. The city council performs an annual review of the city manager’s service, providing further input into the work of the city manager. Ultimately, the city manager can be fired by the city council, and city councillors can be voted out of office by residents, so the elective process can provide an avenue to hold the appointed city manager accountable. In general, the city manager should be accessible and seek the input of residents. That is presently accomplished through a variety of methods, including public meetings and social media.